When someone returns a tablet, what happens to the information they downloaded?
Returned tablets are automatically “wiped clean” of any digital media previously downloaded onto them.
What about security? What prevents someone from stealing a tablet?
In order to check out a tablet, a patron must swipe their library card and credit card. During the check-out process, they agree to the fees imposed by the institution for returning items late, or not at all.
How does MediaSurfer work with our library system? Can we customize the process and procedures, or is it a one-size-fits-all solution?
MediaSurfer fully integrates with any ILS to help you save time, resources, and space. You can customize things like:
- If and how much you want to charge for the service
- Duration of check-out (48 hours, five days, etc.)
- Late/no-return policies and fees imposed
- A variety of tracking and reporting functions
What does MediaSurfer look like?
MediaSurfer is a stand-alone kiosk that employs intuitive touch-screens to walk patrons through the check-out process quickly and easily. While designed to blend harmoniously into any environment, it features a sleek, futuristic design (with illuminated logo) that quietly captivates.
How big is MediaSurfer?
MediaSurfer measures 53” high, 30” wide and 27” deep, and weighs 275 pounds. It’s a small footprint that packs a big punch, giving patrons easy, on-demand access to your entire collection of digital media.
How are the tablets charged? Do patrons have to charge them?
MediaSurfer automatically recharges the tablets before they are returned to the queue for distribution, so they’re ready to go when a patron checks them out.
How can I find out more about pricing and delivery?
To find out about our special introductory pricing, click here.
Do I have to buy a unit, or are leasing options available?
Yes, leasing options are available. Click here
to learn more.
Who will install the MediaSurfer unit?
MediaSurfer requires a simple, “plug and play” installation that will be completed by our service technicians in just minutes. They’ll even help you choose a location for the unit.
What about service after the sale? What if I have questions or something goes wrong?
We provide complete post-sale support, and offer a variety of service contract options.